Shipping Policy

Last updated: November 8, 2025

At Abid & Company (Pvt) Ltd., we strive to deliver your orders quickly, safely, and efficiently. Our products — including henna powders, perfumes, bakhoor, packaging items, and accessories — are carefully packed to maintain quality during transit.

Processing Time

Orders are typically processed within 2–4 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods & Delivery

We ship orders worldwide using trusted courier partners such as DHL, UPS, and Pakistan Post. Delivery time varies based on destination:

• Domestic (within Pakistan): 2–5 business days
• International: 7–21 business days depending on customs clearance and destination

Shipping Charges

Shipping costs are calculated at checkout based on weight, destination, and courier selection. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment in real time.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. Abid & Company (Pvt) Ltd. is not responsible for delayed or lost shipments due to incomplete or incorrect addresses.

Delays & Customs

While we make every effort to ensure timely delivery, international shipments may be subject to delays caused by customs inspections or factors beyond our control. We appreciate your patience and understanding in such cases.

Contact

For questions regarding shipping, tracking, or delivery issues, please contact us at hello@abidco.com.